Privacy Policy

You provide information when you:

• complete onboarding or verification forms
• submit RFQs or sourcing requests
• upload documents or attachments
• communicate with us via email, phone, messaging or video
• participate in onboarding calls or meetings
• provide information during dispute resolution or support requests

When you access the Platform we automatically collect certain technical information through cookies and similar technologies, including:

• device and browser information
• IP address and approximate location
• pages visited and actions performed
• session duration and timestamps
• diagnostic and security logs

We may obtain information from:

• public company registries and official databases
• certification or compliance databases
• sanctions and denied-party screening databases
• identity and verification service providers
• payment and financial service providers
• logistics, inspection or audit partners
• referrals from existing users acting on behalf of their organisations

Users may share information about their employees, representatives or colleagues during communication or negotiation. Where a user provides personal data relating to another person, that user confirms they have authority to share it.

We may collect information during trade events, meetings, calls or other offline interactions and later add it to our systems. We collect data only to the extent reasonably necessary to operate and secure the Platform.

Before a supplier or buyer is approved on Ventiere, we may request: Company registration certificate, VAT / Tax identification number, Registered business address confirmation, Company website or business presence verification, Identity confirmation of authorised representative, and Proof of manufacturing, trading, or operational activity. Submission of documentation does not guarantee approval. Applications are manually reviewed and Ventiere reserves full discretion over acceptance.

Approved companies may be periodically re-evaluated to ensure marketplace reliability. We may re-confirm business details, request updated documentation, suspend inactive or suspicious accounts, or restrict listings pending clarification. Failure to cooperate may result in removal from the platform.

To protect platform users and comply with international trade practices, Ventiere may screen companies against public sanctions and restricted party lists, fraud indicators, and trade compliance risk signals. Ventiere does not provide legal compliance certification and verification should not be interpreted as a guarantee of legitimacy.

Ventiere is a marketplace facilitator — not a bank, escrow institution, or regulated financial intermediary. Our verification process is conducted solely for platform trust and risk reduction purposes. Users must perform their own due diligence before entering commercial agreements.

Documents submitted for verification are used only for identity validation, risk assessment, fraud prevention, and platform safety. They are securely stored and are not publicly visible or shared with other users unless legally required.

While we aim to onboard reliable businesses, Ventiere cannot guarantee financial solvency, product quality, contract performance, or delivery execution. All transactions remain agreements directly between participating businesses.

Any verification, screening, or review conducted by Ventiere is performed solely for platform risk-reduction purposes. Such verification does not constitute endorsement, certification, guarantee of legitimacy, financial stability, product quality, regulatory compliance, or contractual performance. Users must independently perform their own due diligence before entering into any transaction or agreement.

Ventiere may screen companies and authorised representatives against publicly available restricted and denied party lists, including UK sanctions lists, EU consolidated sanctions lists, UN sanctions lists, and other internationally recognised restricted party databases. Access to the platform may be refused, limited, or terminated where a match or high-risk indicator is detected.

Users may not use Ventiere to request, offer, source, or facilitate trade involving sanctioned countries/regions/organisations/individuals, goods prohibited under export or import regulations, dual-use items requiring export licences without proper authorisation, counterfeit/stolen/illegally obtained products, or materials restricted by international trade law.

Where relevant, Ventiere may request additional information including product specifications, country of origin, certification or regulatory documentation, and end-use declarations. Failure to provide requested information may result in listing removal or account restriction.

Ventiere may monitor platform activity to detect potential compliance risks including unusual trading patterns, high-risk jurisdictions, attempts to bypass platform processes, and misrepresentation of goods or origin. Such monitoring is conducted for platform safety and does not constitute regulatory supervision.

Ventiere does not provide export licensing, customs clearance, or legal compliance certification. Participation on the platform does not confirm that a business, product, or transaction complies with trade regulations. Each user must independently verify all legal requirements before proceeding with any transaction.

Ventiere reserves the right, at its sole discretion, to remove listings, suspend accounts, block transactions, or request additional verification where compliance concerns arise.

Ventiere may share relevant business contact information between buyers and suppliers where necessary to respond to an RFQ, enable direct commercial discussions, coordinate product sourcing or supply, facilitate negotiations and order fulfilment, or provide post-introduction communication.

• Company name
• Contact person name
• Business email address
• Business phone or WhatsApp number
• Company website
• Product or service details
• Commercial requirements and specifications
• Personal private data unrelated to business activity is not intentionally shared

Performance of a contract (to provide the marketplace introduction service requested by the user) and Legitimate interests (enabling B2B trade connections and commercial negotiations). By submitting an RFQ, enquiry, listing, or onboarding form, users explicitly request this sharing.

Once an introduction is made, parties communicate directly outside Ventiere systems. Each party becomes an independent data controller. Ventiere is not responsible for how another business uses shared data. Users must handle received data in accordance with applicable data protection laws.

Users may not send spam or unrelated marketing, sell or redistribute obtained contact details, add contacts to mailing lists without consent, use information for purposes unrelated to the requested trade enquiry, or bypass the Platform to avoid service fees or platform protections where an introduction was made through Ventiere. Violations may result in account suspension or permanent removal.

Users may request removal of their business profile from future introductions at any time by contacting privacy@ventiere.com. Past introductions cannot be undone where data has already been shared.

Users may not systematically extract, scrape, harvest, copy, download, store, or reuse platform data, listings, profiles, or contact information to create or support competing databases, directories, lead lists, or marketplaces without written permission from Ventiere.

Where Ventiere relays communications between users, Ventiere acts solely as a technical transmission intermediary and does not review, modify, endorse, or assume responsibility for the content. Users are responsible for independently verifying bank details, payment instructions, and identity changes communicated via email to prevent fraud, impersonation, or payment diversion scams.

The user uploading the data confirms they have lawful authority to share the information, have provided any required privacy notices, have obtained consent where legally required, and comply with applicable data protection laws. Ventiere does not verify whether such permissions exist.

Ventiere processes uploaded third-party data only to provide requested platform services including RFQ handling and matching, business introductions, communication facilitation, and supplier or buyer coordination. The data is not used for Ventiere's own independent marketing purposes.

For third-party data: the uploading user = Data Controller; Ventiere = Data Processor. After contact details are shared between businesses, each party becomes an independent data controller for further communications.

Ventiere is not responsible for accuracy of uploaded information, legality of collection, consent status of the individual, or subsequent use by the uploading user. Any claims arising from improper data sharing must be directed to the user who provided the data.

If an individual believes their data has been uploaded without lawful basis, they may contact privacy@ventiere.com. We may restrict or remove the data while reviewing the request.

Automated processing may be used to categorise supplier capabilities, match RFQs with relevant suppliers, prioritise enquiries, detect incomplete or inconsistent submissions, identify potential compliance risks, and improve platform efficiency and response time. The system provides recommendations only.

Ventiere does not make legally binding or significant business decisions solely through automated processing. We do not automatically approve or reject contracts, automatically enforce transactions, or make credit or legal determinations. Final commercial decisions are made by users. Human review may occur where necessary.

The platform may generate suggested matches, recommendations, or insights based on submitted information. These are informational only, may not be complete or accurate, and should not be treated as professional, legal, financial, or trade advice. Users remain responsible for independent verification.

Where required by law, users may request explanation of automated processing logic (high-level), human review of a platform action affecting access, or correction of inaccurate input data. Requests can be submitted to privacy@ventiere.com.

Ventiere does not use automated processing to evaluate individuals based on personal characteristics such as race, religion, health status, or political beliefs. Processing relates only to business and commercial relevance.

International transfers occur when a buyer contacts a supplier in another country, a supplier responds to an enquiry from a foreign business, contact details are shared for commercial discussions, or platform infrastructure providers process data globally. These transfers are necessary to provide the marketplace introduction service.

Some recipient countries may not provide the same level of data protection as UK or EU law. Where this occurs, Ventiere relies on appropriate safeguards such as contractual necessity for the requested service, user-initiated communication, standard contractual protections where applicable, and business-to-business communication expectations.

By submitting an enquiry, listing, or onboarding form, users intentionally request contact with businesses in other jurisdictions. Users should only submit information appropriate for professional business communication. Sensitive personal data should not be shared through the platform.

Some service providers used to operate the platform may process data outside the UK/EEA. These providers are selected based on security and reliability standards appropriate for commercial services.

International communications may carry different legal protections depending on the recipient country. Ventiere cannot guarantee enforcement of foreign data protection rights once data is shared with another independent business.

Ventiere Ltd

128 City Road, London, United Kingdom, EC1V 2NX

Email: privacy@ventiere.com